Customer Service Pledge

OUR SERVICE STANDARDS

When you visit us, we will:
 - Greet you in polite and friendly manner
 - Provide you with honest advice and guidance to achieve your goals
 - Provide you with a bedliner or truck accessories to meet your individual needs

When you call us, we will:
 - Answer your call in a polite and professional manner
 - Answer your call as quickly as possible - our aim is to answer 90% of the calls within 5 rings
 - Respond to all messages left in our voice mail within 1 working day

When you write, whatsapp or email us, we will:
 - Acknowledge your message, email or whatsapp within 1 working day
 - Reply to you in plain, jargon free English or Spanish.


OUR PLEDGES TO YOU

 -  To treat you with courtesy and respect
 -  To provide and install bedliners and truck accessories that meet your needs
 -  To insure that all communication with us is clear and helpful
 -  To use your feedback to help us improve